Technical Support

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I forgot my password/How do I change my password?
You are able to request a new password on the ClearGlass application login page. If you are having difficulties, please contact support@clearglass.co.uk.
Thu, 13 Dec, 2018 at 10:32 AM
How do I contact the ClearGlass support team?
For technical support email support@clearglass.co.uk and we will get back to you as soon as possible.
Thu, 13 Dec, 2018 at 10:33 AM
When is technical support available?
Technical support is available Monday - Friday between 09:00am to 17:00pm. Contact support@clearglass.co.uk or use the chat feature available on the website...
Thu, 13 Dec, 2018 at 10:33 AM
The password link you sent me doesn't work. What do I do?
ClearGlass provides technical support during local business hours from 9:00 AM to 5:00 PM. You are able to reach the support team by emailing support@cleargl...
Thu, 13 Dec, 2018 at 10:34 AM
I can't find the technical information I'm looking for. What do I do?
If you are unable to find the technical information you are looking for contact support@clearglass.co.uk.
Thu, 13 Dec, 2018 at 10:35 AM
How do I add admin users to access the app?
Asset Owners are able to add further admin users by accessing the admin panel page and clicking on users.
Thu, 13 Dec, 2018 at 10:37 AM
How do I request Data from an Asset Manager?
Asset Owners are able to add mandates or products by accessing the Admin Panel from the home page and clicking on manage products. Users are then able to a...
Thu, 13 Dec, 2018 at 10:37 AM
How do I access ClearGlass’ cost analysis feature?
Asset owners can access cost analysis feature by going to the analytical dashboard and then clicking on Cost Analysis tab.
Thu, 13 Dec, 2018 at 10:38 AM
How do I create digital reports?
There are 2 ways to create a report 1. While adding a chart/cost element from the cost analysis page, Asset Owners can create a new report and add the e...
Thu, 13 Dec, 2018 at 10:38 AM