Technical Support
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For technical support email support@clearglass.com and we will get back to you as soon as possible.
Sun, 7 Apr, 2019 at 11:02 PM
ClearGlass provides technical support during local business hours from 9:00 AM to 5:00 PM. You are able to reach the support team through emailing support@c...
Sun, 7 Apr, 2019 at 11:03 PM
If you are unable to find the technical information you are looking for contact support@clearglass.com
Sun, 7 Apr, 2019 at 11:03 PM
You are able to download the IA and IDWG templates on our website by clicking here.
Thu, 13 Dec, 2018 at 6:49 AM
Asset Managers are able to submit the data requested by Asset Owners by following the instructions sent by ClearGlass via email.
Thu, 13 Dec, 2018 at 6:49 AM
Asset Managers are able to submit data for multiple Asset Owners using the same ClearGlass account. Users are able to follow the instructions that are sent ...
Thu, 13 Dec, 2018 at 6:50 AM
Asset Managers are able to submit a completed template once. Since our costs are on a per effort basis, for every time you upload a report following the fir...
Thu, 13 Dec, 2018 at 6:50 AM
If the template validation failed after submitting a template an error report will be sent to your emailing outlining what should be fixed for the re-submis...
Thu, 13 Dec, 2018 at 6:58 AM
Asset Managers are able to submit a completed template once. Since our costs are on a per effort basis, for every time you upload a report following the fir...
Thu, 13 Dec, 2018 at 7:02 AM